Payment Policy
We accept VISA, MASTERCARD, DISCOVER and AMERICAN EXPRESS credit cards.
PayPal payments to paypal (at) ecommercestores (dot) com, or send personal check, money order or cashier's check to:
CarDetails.com
2647 Gateway Road
Ste 105-450
Carlsbad, CA 92009
Personal check payment may take 5 to 7-days before your order is shipped. Money order or cashier's check payment will ensure immediate delivery of your item. Be sure to include a copy of your order with your payment.
Shipping Information
Please Note: Products may ship separately from different warehouses.
Available shipping methods vary depending on products and shipping destinations.
Merchandise that is in-stock usually ships within 24-48 business hours. Shipping time varies on items that are custom or made-to-order as they may have to be manufactured, painted or assembled.
Free 7-10 Day Delivery Continental US Ground
Free ground shipping is available for any order to be delivered within the continental US. Delivery generally takes 7-10 business days. Free shipping is usually via USPS. A signature is not required to receive delivery.
Expedited US Shipping
For expedited shipping options and to ensure Christmas delivery, please email us at help (at) ecommercestores (dot) com. We'll contact you with the express delivery options for your items.
Worldwide Shipping
International shipping is available via International Checkout.
Return Policy
You may return an item for refund or replacement within 30 days of the shipment date. Shipping and handling charges are non-refundable. All returns must be accompanied by the original packing slip, and indicate the reason for the return. You may want to insure your return; we cannot be responsible for lost or misdirected returns. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement. Your packing slip will indicate where you need to send your return. In general, though, you may return merchandise to:
CarDetails.com
Attn: RETURNS
2647 Gateway Road
Ste 105-450
Carlsbad, CA 92009
If you have any questions regarding your order, please feel free to contact us.